Privacy Policy

Introduction

JB Fencing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our online form.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill in our contact form
• Subscribe to our newsletter
• Request a quote
• Correspond with us by phone, email, or otherwise

The personal information we collect may include:

• Name
• Email address
• Phone number
• Address
• Project details

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and fulfill your requests
• To send you administrative information, such as updates, security alerts, and support messages
• To send you marketing communications that we believe may be of interest to you
• To personalize your experience on our website
• To generate anonymous statistical data

Legal Basis for Processing

Under the UK General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, perform service-related services, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our contact form is provided by Tally.so, a UK-based form provider that is GDPR-compliant. Please refer to Tally.so's privacy policy for information on how they process data submitted through their forms.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact us link above.